Refund Policy is committed to process all refunds within 24-48 hours.

Who can get a refund? refunds payment to the wallet only if the user transaction fails at the respective service provider within 24-48hrs.

How to request a refund?

Fill in the Request Box and mention clearly your current esevaworld balance and what problem you are facing with transaction.

What if I have excess Esevaworld balance but I don't want to use it?

According to RBI regulation, it is not possible to convert wallet amount into currency, therefore, we cannot refund.