eSevaWORLD
E - SevaWORLD initiatives include
providing online-services to citizens
over the internet web portals. This
study aims at finding users’
perceptions of the attributes and
which determine e-SevaWORLD
online - service quality.
The Citizens in all nations always
expect creation and delivery of
high quality services from their
respective governments. This
expectation creates pressure to
government to perform.
E - governance initiatives are
results of such pressures by
citizens combined with the
capabilities achieved through the
use of Information and
Communication Technology.
News
eSevaWORLD Services like Rail, Bus, Air ticket booking, Electricity Phone bills, All Cell Phones Recharging, Examination Results etc
Features
Information accuracy, Output timeliness, Reliability, Completeness, Relevance,
Precision and Currency. Many information quality criteria are included within the area of 'User
Information Satisfaction' along with loyalty benefit on utilization of Services